Utilities and Billing Office

331 East Jackson Street
Cicero, IN 46034
Phone 317-984-4900
Fax 317-984-5938

Office Hours:
Monday-Friday
8:00 am to 4:30 pm

Cicero Utilities is now offering ACH Withdraw from your bank account for your utility bill. To sign up your account must be current. You will need complete the application, which may be found on our website under: Departments, Utility and Billing Office. The application will have to be accompanied by a voided check or bank verification of your account information. Please read this application carefully. All withdraws will be completed on the 10th of each month. A returned withdraw for any reason will be treated as an NSF check and will be charged $20 in addition to a cash payment for the actual bill.

The cutoff date for the adding you to the ACH Withdraw will be the 20th of each month for the bill due the following month.

You will still receive a bill each month. Please pay your utility bill until you receive one that is marked “Auto Withdrawal-Do Not Pay” in bold letters.

We are pleased to offer this new service. If you have any questions please contact our office at 317-984-4900, visit us at 331 E. Jackson Street or email me at: rgary@townofcicero.in.gov.

Cicero Utility ACH Withdraw Fillable Form

The Town of Cicero offers recycling options through Republic Services: www.republicservices.com.  If you would like to know more about what is acceptable to recycle, please follow this link:

Republic Recycling Acceptable Items

Republic Services Bulk-Heavy Clean Up Event Do’s and Don’ts updated 2020

2023 Recycle Schedule

**Please be advised that effective April 1, 2021, the water reconnect fee will increase to $60.00.  If you have questions, please contact our office.

Message to Hoosiers from Duke Energy:

Hoosiers are paying more at the grocery and gas pump, and they may be noticing higher electric bills as well. Since mid-2021, costs for coal and gas to produce the energy that powers Indiana homes, businesses and assembly lines have increased significantly.

In fact, Duke Energy Indiana is seeing the highest sustained prices for fuel that we have witnessed in a decade. Global demand and tight fuel supplies as well as labor shortages at coal mines and railroads are affecting the cost of the power we produce as well as what we purchase in the energy markets.

These are not permanent rate increases. Fuel costs rise and fall, and we pass those costs to our customers with no markup, so customers pay what we pay. Our priority is to purchase fuel at the best possible price.

If you are struggling financially to pay your electric bill, contact us at 800.521.2232. We can discuss payment plans and resources to help.

We also recommend tools such as High Bill Alerts and Budget Billing, and financial assistance is available through the Share the Light program. You can learn more at Lower My Bill ToolKit – Home – Duke Energy (duke-energy.com).

We have found that many of our customers are missing out on state and federal assistance programs. Information is at Indiana Low Income Home Energy Assistance Program | Benefits.gov.

We know that higher electric bills can be a hardship, and we want to connect customers to resources to help.

Stan Pinegar

President

Duke Energy Indiana

Duke Energy Letter to Customers 2022